LITTLE BIRDIE - LEGAL
Terms and Conditions
1. Scope and provider
1.1 These Terms and Conditions apply to all contracts between "Little Birdie" | Golf Vertrieb Oliver Schroeder | Engerstr. 94 | 47800 Krefeld | Germany ("we", "Little Birdie") and consumers ("you") concluded through our online shop at little-birdie.golf.
1.2 A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
1.3 Our offer is aimed at consumers. Retailers can contact us via the "Reseller Inquiry" page; separate terms apply to resellers.
1.4 Conflicting or deviating terms of the customer are not accepted unless we have expressly agreed to them in writing.
2. Conclusion of contract
2.1 The presentation of products in our shop is not a binding offer but an invitation to place an order.
2.2 By clicking the order button (["Buy now – payment required" or equivalent legally compliant wording]) you submit a binding offer to buy the products in your shopping cart. Before submitting, you can review and correct your entries at any time.
2.3 We confirm receipt of your order by email immediately (order confirmation). This confirmation is not yet acceptance of your offer. The contract is concluded when we accept your order by dispatching the goods and notifying you of the dispatch, or by sending a separate acceptance email, whichever happens first.
2.4 The contract language is English. Translations of this shop into other languages are provided for convenience only; in case of discrepancies the English version prevails.
2.5 We store the contract text. You will receive your order data and these Terms and Conditions by email after ordering, and you can view these Terms and Conditions at any time on our website.
3. Prices, shipping costs and payment
3.1 All prices stated in the shop are final prices and include the statutory value added tax of the country of delivery.
3.2 In addition to the product price, shipping costs apply as follows. Shipping is free for orders with a goods value of €70 or more.
Destination / Shipping cost (incl. VAT)
Germany / €3.90
Austria, Belgium, Luxembourg, Netherlands, France, Denmark, Poland, Czech Republic / €5.90
Italy, Spain, Portugal, Sweden, Finland, Ireland, Slovakia, Slovenia, Hungary, Croatia, Estonia, Latvia, Lithuania / €7.90
Bulgaria, Romania, Greece, Cyprus, Malta / €9.90
3.3 Unless stated otherwise for the chosen payment method, payment is due immediately upon conclusion of the contract.
3.4 When you use a payment service provider, its own terms and conditions apply in addition.
4. Delivery
4.1 We deliver to addresses in the member states of the European Union. We do not deliver to parcel lockers or to addresses outside the EU.
4.2 Unless stated otherwise on the product page, we dispatch within 2-3 working days after conclusion of the contract (for prepayment: after receipt of payment). Delivery depending on the destination country.
4.3 If the ordered product is not available, we may withdraw from the contract. We will inform you immediately and refund any payment already made without delay.
4.4 The risk of accidental loss or deterioration of the goods passes to you upon delivery.
5. Retention of title
The goods remain our property until the purchase price has been paid in full.
6. Right of withdrawal
Consumers have a statutory right of withdrawal. Details are set out in section "Right of Withdrawal" below.
7. Liability for defects (statutory warranty)
7.1 The statutory provisions on liability for defects apply. The statutory warranty period is two years from delivery of the goods.
7.2 Please report visible transport damage or defects to us promptly at [email], so that we can help you resolve the matter quickly. Your statutory rights are not affected if you do not do so.
7.3 Unless expressly stated on the product page, we do not offer commercial guarantees beyond the statutory warranty.
8. Liability
8.1 We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the Product Liability Act, and where we have given a guarantee.
8.2 In case of slight negligence, we are liable only for breach of essential contractual obligations (obligations whose fulfilment is necessary to achieve the purpose of the contract and on which you may regularly rely), and then only for foreseeable damage typical for this type of contract.
8.3 Any further liability is excluded. Mandatory statutory rights remain unaffected.
9. Product safety notice
Our golf accessories are designed for golfers aged 12 and over. They are not toys and contain small parts. Keep them away from small children.
10. Dispute resolution
We are not willing and not obliged to participate in dispute resolution proceedings before a consumer arbitration board.
11. Final provisions
11.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive you of the protection of mandatory provisions of the law of the country in which you habitually reside.
11.2 If individual provisions of these Terms and Conditions are or become invalid, the validity of the remaining provisions is not affected.
Last updated: 23.10.2026
Privacy Policy
1. Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) is "Little Birdie" | Golf Vertrieb Oliver Schroeder | Engerstr. 94 | 47800 Krefeld | Germany.
2. General information
We process personal data only to the extent necessary to operate this website and shop, to perform contracts, to comply with legal obligations and to protect our legitimate interests. The legal bases are Art. 6(1)(a) GDPR (consent), Art. 6(1)(b) GDPR (contract performance), Art. 6(1)(c) GDPR (legal obligation) and Art. 6(1)(f) GDPR (legitimate interests).
3. Hosting and server log files
Our website is hosted by [hosting / shop-system provider, address]. When you visit the site, the server automatically records technical data, in particular your IP address, date and time of the request, the requested page, browser type and operating system. We process this data to ensure the secure and stable operation of the website (Art. 6(1)(f) GDPR). Log files are deleted after 14 days unless needed longer for security reasons. We have concluded a data processing agreement with our hosting provider.
4. Orders
4.1 When you order, we process your name, delivery and billing address, email address, [phone number (optional)], the ordered products and your payment details, as far as necessary to handle your order (Art. 6(1)(b) GDPR). Providing this data is required to conclude the contract; without it we cannot process your order.
4.2 We retain order and accounting data for the periods required by commercial and tax law (generally 6 to 10 years) (Art. 6(1)(c) GDPR). After that, the data is deleted.
5. Recipients of your data
We pass on your data only where necessary:
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Shipping companies (e.g. [DHL / Deutsche Post]) receive your name and delivery address to deliver your order. We pass on your email address only if you have consented to delivery notifications (Art. 6(1)(a) GDPR).
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Payment service providers ([PayPal / Klarna / Stripe – adjust]) process your payment data in order to handle payment. Their privacy policies apply in addition.
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Service providers for the shop system, email delivery, accounting and tax advice, who process data on our behalf or under their own responsibility within the scope of their duties.
6. Contact and reseller inquiries
If you contact us by email or through a form (including the "Reseller Inquiry" form), we process the data you provide (e.g. name, email address, company, message) to answer your request (Art. 6(1)(b) or (f) GDPR). We delete the data once your request has been dealt with, unless statutory retention obligations apply.
7. Newsletter
If you subscribe to our newsletter, we process your email address on the basis of your consent (Art. 6(1)(a) GDPR) using the double opt-in procedure. You can withdraw your consent at any time with effect for the future, for example via the unsubscribe link in every newsletter.
8. Cookies and similar technologies
Our website uses technically necessary cookies, which are required to operate the shop (e.g. shopping cart, language selection) (Section 25(2) TDDDG, Art. 6(1)(f) GDPR). All other cookies and tracking technologies (e.g. analytics, marketing) are used only after you have given your consent via our cookie banner (Section 25(1) TDDDG, Art. 6(1)(a) GDPR). You can withdraw or change your consent at any time via [link / settings in the footer]. [List the analytics or marketing tools actually used, with provider and purpose.]
9. Transfers to third countries
If we use service providers outside the European Economic Area, we ensure an adequate level of protection, in particular through an EU adequacy decision or standard contractual clauses.
10. Security
Our website uses SSL/TLS encryption. You can recognise this by the lock symbol in your browser.
11. Your rights
You have the right to access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and to object to processing based on legitimate interests (Art. 21). You can withdraw consent you have given at any time with effect for the future (Art. 7(3) GDPR). To exercise your rights, please contact us at info <at> little-birdie.golf.
You also have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is [e.g. Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Kavalleriestraße 2–4, 40213 Düsseldorf..
12. Automated decision-making
We do not use automated decision-making or profiling that produces legal effects concerning you.
13. Changes
We may update this Privacy Policy to reflect legal or technical changes. The current version is always available on our website.
Last updated: 23.10.2026
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you, or a third party other than the carrier and indicated by you, acquire physical possession of the goods. If you order several goods in one order that are delivered separately, the period expires 14 days after the day on which you, or a third party indicated by you, acquire physical possession of the last good.
To exercise the right of withdrawal, you must inform us ("Little Birdie" | Golf Vertrieb Oliver Schroeder | Engerstr. 94 | 47800 Krefeld | Germany, email: info <at> little-birdie.golf) of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or an email), or by using the electronic withdrawal function on our website. You may use the attached model withdrawal form, but it is not obligatory.
We will confirm receipt of your withdrawal to you without delay on a durable medium (e.g. by email).
To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us at "Little Birdie" | Golf Vertrieb Oliver Schroeder | Engerstr. 94 | 47800 Krefeld | Germany without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To "Little Birdie" | Golf Vertrieb Oliver Schroeder | Engerstr. 94 | 47800 Krefeld | Germany | email: info <at> little-birdie.golf:
I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods (): ____________________
Ordered on () / received on (): ____________________
Name of consumer(s): ____________________
Address of consumer(s): ____________________
Signature of consumer(s) (only if this form is notified on paper): ____________________
Date: ____________________
(*) Delete as appropriate.
Last updated: 23.10.2026